Here to help
A little guidance.
Contact us
Questions about the app, your account, NicheRitual Plus or your data? Email [email protected]. Please write from the email address linked to your account, or include your NicheRitual username, so we can find it. We aim to reply within two working days.
How do I find a perfume?
Search by perfume, house or note on the perfume page. This website currently presents a curated opening edit.
Can I buy perfume here?
NicheRitual is an independent discovery platform. We don’t sell perfume on this website; product pages link to the relevant house.
Where do I create an account or leave a review?
Accounts, your collection, your Ritual diary and reviews live in the NicheRitual iOS app, where you sign in with Apple. You don’t need an account to explore this website.
How do I manage or cancel NicheRitual Plus?
NicheRitual Plus is billed by Apple. To change or cancel it, open the Settings app on your iPhone, tap your name, then Subscriptions, and choose NicheRitual. Cancel at least 24 hours before the renewal date to avoid the next charge. Refund requests are handled by Apple at reportaproblem.apple.com.
I reinstalled the app. How do I get Plus back?
Sign in with the same Apple account, open the NicheRitual Plus screen and tap Restore purchases.
How do I report a member, a review or an exchange listing?
Use the report option on the profile or review in the app, or block a member to stop seeing them. You can also email us with the username and a short description. We review every report and may remove content or suspend accounts that break our terms.
How do I delete my account?
In the app, go to Profile, open Settings and tap Delete account. You can also ask us by email. See account deletion for the details.
How are the profiles written?
Profiles use selected notes from the houses’ official pages, with original introductory descriptions. The source link appears on each product page.